Analysis of SRIKANDI Information System Acceptance using the Technology Acceptance Model (TAM) at the Salatiga City Health Office

Aprilia Paskalia Mirino, Frederik Samuel Papilaya

Abstract


The development of information technology has encouraged government institutions to adopt digital systems in administrative management, including the Integrated Dynamic Archival Information System (SRIKANDI). The successful implementation of this system is influenced by user acceptance, particularly Perceived Ease of Use (PEOU) and Perceived Usefulness (PU). This study analyzes the effects of Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) on Behavioral Intention (Y) to use the SRIKANDI Information System at the Salatiga City Health Office. Utilizing a quantitative approach with multiple linear regression on a sample of 100 user employees, the results show that PEOU and PU have positive and significant effects on behavioral intention, both individually and simultaneously. PEOU exerts a stronger influence (β=0.528) than PU (β=0.463). The model achieved an Adjusted R^2 of 0.786, indicating that 78.6% of the variance in intention to use is explained by PEOU and PU, while the remaining 21.4% is influenced by external factors such as user attitude, experience, and organizational support. These findings confirm the Technology Acceptance Model (TAM) framework and recommend enhancing interface usability and system support services for SRIKANDI.

Keywords


health; information technology; technology acceptance model (TAM)

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References


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DOI: https://doi.org/10.32520/stmsi.v15i9.6926

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